1.
Anatriello G, Carlini M, Corbisiero F, Lauro M, Monaco S. The Adoption of Chatbot for Customer Service: The Case Study of ANAS. FL-Jour [Internet]. 2025 Jun. 30 [cited 2026 Apr. 23];22(1):123-37. Available from: https://serena.sharepress.it/fuoriluogo/article/view/10862