THE INTEGRATION OF INCLUSIVE DESIGN METHODOLOGIES WITHIN THE HEALTHCARE DESIGN PROCESSES

Abstract

The implementation of a truly Inclusive Design approach in the medical sector requires the systematic integration of a series of methodological, organizational, and relational components that enable the principles of HCD and Design for Inclusion to be put into practice. Inclusion is not merely an additional element; it represents a paradigm shift from product-centered to person-centered design, emphasizing individuals' abilities and needs. The development of Inclusive Design processes doesn’t merely constitute a methodological enhancement of system qualities; it is an essential requirement to address the increasing complexity of healthcare systems, encompassing both healthcare professionals and patients. The involvement of individuals in the decision-making process facilitates the identification of critical issues, latent needs, and barriers that would be challenging to discern through a purely technical approach. The objective of this paper is to provide evidence that Inclusive Design processes applied to the medical sector can enhance not only the usability and accessibility of medical devices but also the psychological acceptance among patients and the overall sustainability of the healthcare system. A comprehensive analysis of inclusive components demonstrates that the transition to an authentically inclusive design model is not merely a technical or aesthetic modification but a fundamental and necessary paradigm shift.